Course No: SIR30207 
Certificate III Retail

The nationally recognized qualification SIR30207 – Certificate III in Retail course is for people who already work in retail and want to progress through junior level in sales and service to retail operations and/or supervision. You will learn how to communicate effectively with colleagues and customers, apply safe working practices and perform stock control and point-of-sale procedures. You will also learn how to maintain store safety and security and build relationships with customers. You will also learn how to minimize theft, operate retail technology and organize and maintain work areas.

This will take place through a combination of individual and team based learning strategies that include practical activities, industry case studies, role plays, simulations, projects and assignments.

Employment titles may include:

  • Customer Service
  • Sales Assistant
  • Customer Service Representatives
  • Crew Leader
  • Shift Manager
  • Team Leader
  • Assistant Store Manager
  • Checkout Supervisor
  • Merchandise Coordinator

This course comprises 3 compulsory units and 7 electives units which make up the requirements units for your SIR30207 – Certificate III in Retail.

Course Delivery
- Flexible class-based delivery consisting of 7 hrs/day for 2 days per week over 12 weeks.


SIRXOHS002A Maintain Store Safety
SIRXRSK002A Maintain Store Security
SIRSLS004A Build Relationships With Customers
SIRSLS004A Build Relationships With Customers
SIRXMPR001A Profile A Retail Market
SIRXRSK003A Apply Store Security Systems and Procedures
SIRXINV002A Maintain And Order Stock
SIRXMER003A Monitor In-Store Visual Merchandising Display
SIRXICT003A Operate Retail Information Technology Systems
SIRXMGT001A Coordinate Work Teams
SIRXMER005A Create A Display

Certifications issued via an auspice partnership with KUUSA Training Centre Pty Ltd. RTO# 22216

Downloads: [SIR30207]

For information on Fees and Class Schedules please contact us on 1300 786 069 or email your enquiry at

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